Yes, Viccon's products are designed to be safe for gardens and pets when applied correctly according to the instructions. Our formulations are created to protect your timber surfaces without harming your plants, lawns, or furry friends. Always follow the application guidelines to ensure safety and effectiveness.

Our products are suitable for a variety of wood surfaces, including decks, fences, outdoor furniture, and other timber structures. Our products are formulated to clean, restore, and protect both softwood and hardwood surfaces.

We offer different kits tailored to specific needs:

Restoration Kit for Un-Coated Decks: Ideal for weathered, grey, and dirty uncoated wood surfaces or coated with oil penetrating finishes.

Restoration Kit for Coated Decks: Perfect for removing old finishes like water, oil and solvent base and rejuvenating the timber surface after stripping.

Treatment Kit for New Decks: Designed to remove tannins and clean new timber surfaces, preparing them for finishing.

Absolutely! Our products are designed to deliver professional-grade results without the need for hiring a professional. With our step-by-step guides and high-quality formulations, anyone can achieve outstanding results

Yes, it is highly recommended to coat and seal your deck after stripping and cleaning. Applying a protective finish not only enhances the appearance of your deck but also provides essential protection against weathering, moisture, and UV damage. This step ensures the longevity and durability of your timber, helping to maintain its beauty and structural integrity for years to come.

Our team is available to provide comprehensive support throughout your restoration process. You can call us Monday to Friday, from 9 am to 4 pm, for expert advice and assistance. We are committed to ensuring your project’s success.

We offer a money-back guarantee. If the product doesn't work as promised, we will refund your money, no questions asked. Your satisfaction is our top priority.

To order a free sample, simply click on the "Order Your Free Sample" link on our website and follow the instructions. We will send you a sample so you can see the results for yourself before making a purchase.

Order processing takes 1 to 2 business days, and during busier periods, it can take up to 3 days. We ship across Australia using TNT, Courier Please, and other reliable shipping partners. Shipping times range from 2 to 10 days, depending on your location.

For more detailed information, please visit our Delivery Policy page.

No, we do not have stockists or partners in other locations. We believe that quality products and support can only be ensured by sourcing directly from the manufacturer. We do not sell our products through other channels. By purchasing directly from us, you can be confident that you are getting the best quality and expert advice, as we made the product and know it best.